Shipping Policy
When will I receive the tracking number?
The in-house processing for inventory and packaging typically takes 2-5 business days. Once your order is ready to ship, the tracking number will be generated and sent to you. Please allow additional processing time during holiday periods and sales events.
If you do not receive a tracking confirmation within 5 business days after completing your payment, please reach out to us.
Delays in order processing may occur if payment information is incomplete or inaccurate, or if the shipping address provided is incorrect.
When will my order arrive?
All orders are shipped from our warehouse located at: Area B, Hengjing Village, Zeguo Town, Wenling City, Taizhou City, Zhejiang Province, China.
We proudly offer worldwide shipping through carriers such as USPS, YDH, Yun Express, and others.
Please note your order will undergo processing, packing, and shipping to the address you provided. The estimated processing and delivery times by region are as follows:
| Region | Processing Time | Delivery Time | Total Estimated Timeframe |
|---|---|---|---|
| North America (excluding Mexico) | 3-5 days | 7-15 days | 10-20 days |
| Europe & UK | 3-5 days | 5-7 days | 7-15 days |
| Australia, New Zealand, Chile, and other regions | 3-5 days | 10-20 days | 13-25 days |
Please be aware that we do not ship to South Asia (except India), Western Asia, Africa, or countries listed under Singapore Designated Individuals and Entities.
RISK-FREE SHIPPING
If your order does not arrive within 60 days for any reason, we guarantee a full refund for that item. This is our commitment to you! For missing orders, please contact us at [email protected]. We will investigate (typically within 3-5 business days) and send a replacement once the investigation is complete.
CUSTOMS AND TAXES
Prices on our website are listed in US Dollars and do not include taxes. You may be responsible for import duties, taxes, and customs fees upon delivery, as determined by your local customs office. These fees are your responsibility and are not covered by us. We are not liable for delays caused by customs in your country. Please contact your local customs office for more information.
WRONG ADDRESS DISCLAIMER
It is the buyer’s responsibility to provide the correct shipping address. Due to strict shipping schedules, we cannot guarantee changes once an order is placed. Please carefully verify the address you enter, as we are not liable for packages delivered to incorrect addresses provided by the buyer.
If your order reaches your country but:
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The customer refuses to accept the package, or
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Multiple delivery attempts have been made in the destination country,
We reserve the right to forfeit the package and will not issue any refunds.
If you have any questions or concerns, please feel free to contact us at:
Email: [email protected]
Bargain Dmus Pte. Ltd.
Address: 3 COLEMAN STREET, #03-24, PENINSULA SHOPPING COMPLEX, SINGAPORE 179804